If you are not satisfied with your online order from Bamboo Lane, you can return your products under the following conditions:

  • Product(s) are to be returned within 14 days after receiving your order

  • Products(s) are to be returned in their original packaging

  • Product(s) are to be returned in the same condition as you received them

  • Returned product(s) are provided with the return form


Please note that the fall of value as a result of the use beyond the careful inspection of the goods, which implicates, that the returned goods cannot be sold as “new” anymore, has to be reimbursed by the customer. Careful inspection entails you can have a look and try them on, but please do not remove any labels, or wear them outside. We recommend trying the sandals on a carpeted surface to avoid scuffing. If the goods are used, worn, damaged, incomplete or not been send back in it original packaging then Bamboo Lane is not obliged to take back the item(s).



To return an item, please fill in the return form and follow the instructions. Please note that any postage costs for the return are to be paid for by the customer. 

If you have any questions or concerns, please feel free to contact us at